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Terms of Service

Welcome to Imperial Stitch. By using our website or placing an order, you agree to comply with and be bound by these Terms of Service . Please read them carefully. If you do not agree with any part, do not use our website or services.

In these Terms:

  • “You” or “User” refers to anyone accessing or using the website or its services.
  • “We”, “Us”, or “Our” refers to Imperial Stitch and its affiliates, partners, and service providers.

1. Introduction

Imperial Stitch is a luxury menswear brand offering tuxedos, three piece suits, and formal wear via our website. Use of the website is conditional upon acceptance of all Terms. We may refuse service to anyone at our discretion.

2. Product Selection and Responsibility

Customers are responsible for selecting the correct size, fabric, style, and design. Carefully review all product details before ordering.

  • If unsure, contact us before placing an order.
  • Once production begins, orders cannot be canceled.

Imperial Stitch is not responsible for errors due to customer selection.

3. Payments

All payments must be made through authorized payment methods on the website. We are not responsible for delays or errors caused by third-party payment providers.

4. Returns and Refunds

Returns and refunds are offered only for defective, damaged, or incorrect items.

Conditions:

  • Report the issue within the specified time after delivery.
  • Product must be unused and in original condition.
  • Original packaging must be returned.

Change of mind or incorrect selection is not accepted.

5. Intellectual Property

All content on the website, including text, images, logos, designs, and software, is owned by Imperial Stitch and protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute content without permission.

6. User Conduct

You agree not to:

  • Defame, harass, or threaten others.
  • Post illegal, obscene, or infringing content.
  • Upload viruses or harmful software.
  • Conduct spam, pyramid schemes, or chain letters.
  • Violate applicable laws or these Terms.

7. Disclaimers and Limitation of Liability

  • Products and services are provided “as is.”
  • We do not guarantee uninterrupted service or error free content.
  • We are not liable for any indirect, incidental, or consequential damages from use of the website or products.
  • We are not responsible for delays or unavailability due to technical issues or maintenance.

8. Indemnification

You agree to indemnify and hold Imperial Stitch harmless from claims, damages, or expenses arising from your breach of these Terms or misuse of our website or services.

9. Shipping and Title

Title and risk of loss pass to the customer once the product is shipped. Shipping timelines are estimates; delays may occur due to unforeseen circumstances.

10. Promotions and Offers

  • Promotional offers, vouchers, or gift cards are non transferable and have no cash value.
  • Offers may be combined only if allowed.
  • We reserve the right to modify or terminate promotions at any time.
  • Coupons and discounts apply only to the orders for which they are intended.

11. Mispricing

In case of pricing errors:

  • If the correct price is lower, we charge the lower amount.
  • If the correct price is higher, we may cancel the order and notify you.

12. Headings and Interpretation

Headings are for convenience only and do not limit the scope of these Terms. Singular and plural forms, and all pronouns, apply as required by context.