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Frequently Asked Questions

We focus on delivering premium suits that combine refined craftsmanship, structured tailoring, and long lasting comfort. To help you make confident purchasing decisions and properly care for your garments, please review the information below in detail.

1. Suit Sizing and Proper Selection

A well fitted suit enhances posture, comfort, and overall appearance. Proper sizing ensures the jacket sits correctly on the shoulders, the trousers fall cleanly, and the entire outfit maintains its intended shape. Incorrect sizing can affect movement, drape, and durability.

The client is responsible for selecting the correct size. We provide detailed size charts on every product page to guide you through accurate measurement selection.

Do not estimate your size. If you feel uncertain, contact us before placing your order. Our team will guide you through your measurements and help you choose the most suitable size.

Sizing standards vary across brands. Always rely on our provided size charts instead of previous purchases from other retailers.

2. Suit Fit and Wearing Experience

A proper suit jacket should sit flat on the shoulders without pulling.The sleeves should allow natural arm movement.The jacket should button comfortably without strain. The length should cover the seat without extending too far.

Trousers should sit comfortably at the waist without slipping. The leg should fall straight without excessive bunching.The break at the shoe should appear clean and minimal.

New suits may feel structured initially. This is normal and expected with high quality tailoring. With wear, the fabric relaxes slightly while maintaining its shape.

3. Orders Returns and Refunds

We offer returns or refunds only in cases of genuine manufacturing defects or incorrect items sent due to order fulfillment errors. Our team carefully reviews each request.

We do not accept change of mind returns. Clients must confirm size, style and purchase intent before completing their order.

We provide free shipping on every order. To reduce unnecessary logistics environmental impact and operational strain we require careful size selection and purchase decisions.

Report any order issue within 48 hours of delivery. Claims submitted after this period may not qualify for review.

4. Shipping Information

We offer free shipping on all orders without minimum purchase requirements.

Delivery timelines vary depending on location and operational factors. Estimated delivery times serve as a reference only.

5. Payments and Billing

We accept PayPal Google Pay debit cards credit cards including Visa Mastercard and American Express. Cash on Delivery is also available.

We process all payments through encrypted systems that protect personal and financial information.

6. Suit Care and Maintenance

Always use professional dry cleaning.Never machine wash or hand wash your suit.Avoid excessive dry cleaning to preserve fabric fibers.

Dry clean only when necessary such as visible stains or odor. Frequent dry cleaning can weaken fabric over time.

Use a garment steamer to relax wrinkles.Allow steam to penetrate the fabric naturally.Avoid high heat irons directly on the suit fabric.

Hang jackets on wide contoured hangers to maintain shoulder shape.Hang trousers neatly or fold along the crease.Store suits in a breathable garment bag.

Yes. Allow your suit to rest at least 24 hours between wears. Resting helps fibers recover and extends garment life.

Yes. High humidity can cause fabric stress and odor retention. Store suits in a dry ventilated area.

7. Suit Fabric and Longevity

With proper care, suits maintain structure and appearance for years. Minor softening occurs naturally with wear and does not indicate damage.

Improper storage, frequent washing or heat exposure can distort shape. Correct care preserves structure.

Yes. Slight variations in texture or weave reflect refined garment production and do not indicate defects.

8. Suit Usage and Styling

You can wear your suit regularly if you rotate usage and allow rest periods. Rotation prevents fabric fatigue.

Suit comfort depends on fabric weight and climate. Lighter fabrics suit warmer seasons while heavier fabrics perform better in cooler conditions.

Minor alterations such as sleeve length or trouser hemming may be possible through professional tailoring. Alterations remain the responsibility of the client.

9. Product Expectations

We aim for accurate representation. Screen settings, lighting and fabric texture may cause slight color differences.

Each suit undergoes quality control. Minor differences may occur due to fabric behavior and craftsmanship.

10. Customer Support

Contact our support team within 48 hours of delivery and provide clear photos and order details.

Visit our Contact page and include your order number for faster assistance.