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Return and Refund Policy

At Imperial Stitch, we ensure quality and customer satisfaction. To avoid any inconvenience, we request all clients to carefully review their selection before placing an order.

Proper Selection Responsibility

Customers are responsible for selecting the correct size, style, color, and product. All product details are clearly mentioned on our website. If you are unsure or confused about any product, size, or fit, we strongly encourage you to contact us. Our team is always available to assist you.

Returns and Refunds

If you receive a product with a genuine issue such as a defect, damage, or incorrect item sent by us, we will happily offer a return or refund after verification.

To be eligible:

  • The issue must be reported within the 7 days after delivery.
  • The product must be unused and in original condition.
  • Original packaging must be intact.

Our Commitment

Even after careful selection, if a genuine issue arises from our side, Imperial Stitch remains committed to resolving it fairly through return or refund.

For any questions or assistance before ordering, please contact our support team. We are here to help you make the right choice.